What are check-in procedures?
Our check-in office is centrally located and is just minutes from all our homes. The hours are 9:00 am
to 7:30 pm, Monday through Saturday and 9:00 am to 5:00 pm on Sundays. If you arrive after hours,
the keys to your home and directions will be in the lock-box located in front of the office. Upon
confirmation of your reservation, Royalty will send you directions to the check-in office as
well as the combination to retrieve both items. Someone is always on call to handle situations.
What is the setting and details of these homes?
All are individual homes with enclosed pools situated in residential subdivisions. All homes are privately
owned and are furnished with upgraded "Florida Style" furniture packages and beautiful coordinated decor.
These homes have a minimum of two(2) televisions(with basic cable), two(2) telephones, king-size bed in the
master bedrooms, VCR, CD/DVD and pool side BBQ grill. Every home sleeps two(2) people in each bedroom,
plus two(2) people on a sleeper sofa(this represents the maximum allowed by state fire regulations).
These homes are new to 6 years old and are very well maintained.
Where are the closest shopping centers/grocery stores?
Guests may elect to have a welcome food pack in the home upon arrival. Food packs are
especially useful for those who may be arriving late in the evening. All of our homes are located in
communities that are within 5 minutes of a Goodings, Publix or Winn Dixie grocery store.
What is provided in the homes and what do I need to bring?
All homes are furnished and fully equipped. There are two sets of sheets for each bedroom and two sets
of towels for each bathroom. All kitchen utensils and equipment is provided including plates, cups, glasses,
silverware, pots & pans, bakeware, and plastic pool dishes. There is a hair dryer, iron and ironing board,
and washer and dryer in each home. Homes are equipped with small hotel soaps and 1 roll of toilet paper in
each bathroom for your comfort upon arrival. This limited amount is provided to you by Royalty; however,
replacements are your responsibility during your stay. It is not necessary that you replace these items
before your departure. Please note that Royalty does not provide dishwasher or laundry detergent (these
items are often left behind by other guests).
Is maid service included?
All homes are "self-catering". The home will be clean upon your arrival and will be cleaned once again
upon your departure. The homes are outfitted with a washer and dryer, dishwasher, vacuum and mop.
We will gladly provide daily or weekly maid service for an additional fee. This can be arranged at check-in.
How does the security deposit work?
A security deposit is required on every rental home, regardless of duration. This is taken in
the form of an imprint and approval on a credit card upon reservation confirmation and is released
upon departure providing there has not been any damage or theft to the home. If the guest does not
have a credit card, a $250 cash deposit will be required, which will be refunded by mail within 30 days of departure.
Are the pools heated?
All pool homes have pool heat available. Pool heat is NOT INCLUDED in the rental rate. Pool can be heated
to a temperature of 84 to 86 degrees for $30/day or $159/week(5 day minimum).
What are the bedding arrangements?
Master bedrooms have a king size bed. Additional rooms usually have twin beds in each, although
some may have a queen bed. There is a queen size sleep sofa in either the living room or family
room. Specific bedding arrangements are available upon request.
What type of phone system will be in the homes?
All homes have at least one telephone for outgoing and incoming calls.
Free unlimited local & long distance calls (US, Canada, Puerto Rico, Virgin Islands, and Guam),International calls will be
"blocked", which means they can only be made with a credit card or a calling card.
